No refunds. Everything is made from scratch and custom to your brand, so all sales are fin

I’ll work with you during revisions to ensure you’re satisfied. However, refunds are not available due to the custom nature of design work.

Most services include 1–2 rounds of revisions. Extra revisions or major changes may require an additional fee.

Standard turnaround time is 7–10 business days depending on the size and complexity of the project.

Depending on which rush option you choose, your turnaround time can be shortened to less than 7 business days.

You’ll add the service to your cart, check out, receive a confirmation email, then a second email with your required design form and client portal login.

You’ll receive a form via email to upload all project info, content, and inspiration.

I’ll review your information and begin the project based on your selected turnaround timeframe.

Yes, but please email me as soon as possible. Late changes may delay your timeline.

You’ll get access to your personal Client Portal to view project updates, notes, previews, and progress.

It’s your personalized dashboard for managing your design project after purchase — including updates, file previews, and communication.

Click on “Courses” or “TGP Academy,” choose the course or plan that fits your needs, check out, and you’ll receive direct access via email.

You’ll receive high-resolution PNG, JPG, and PDF files. Vector formats (AI, SVG) are available on request.

Yes! I design for websites, social media, business cards, flyers, labels, and other digital or print materials.

Yes. I offer full branding packages that include logos, color palettes, font systems, and brand guides.

Yes. Some services come with Canva templates you can edit yourself after purchase.

Absolutely! Add as many services as you need to your cart before checking out.

Final files are delivered through your client portal or via email once your project is completed